Terms and Conditions

By using the DURAR store or placing an order, the customer confirms that they have read, understood, and accepted these terms.

Orders and Products

• Orders are subject to product availability and DURAR confirmation. Quantities or delivery timing may change when necessary, with notice to the customer.
• The customer is responsible for reviewing the product, quantity, delivery address, and phone number before confirming the order.
• The Returns and Exchanges Policy applies only to eligible products and its stated conditions.

Payments and Invoices

• Orders are normally paid in advance through the available payment method.
• Credit terms are available only with express approval from DURAR.
• For approved credit accounts, the payment period starts from the invoice issue date. Payment must be completed within no more than three weeks or by the end of the month, whichever comes first.
• The invoice is issued according to the order data recorded in the system.

Delivery and Inspection

• The customer must inspect products and equipment upon receipt and report any shortage or damage within the period stated in the Returns Policy.
• Delivery timing may vary according to location, availability, and operating conditions.

Privacy and Use

• Customer data is used to process orders, communicate, and deliver products according to the Privacy Policy.
• Users may not misuse the website or attempt unauthorized access to other accounts or data.

Note: These are commercial terms published for review. Legal review is recommended before final adoption.